What requires dedicated resources to build capabilities for a culture of engagement?

The correct answer is sustainability. In the context of cultivating a culture of engagement, sustainability refers to the ongoing investment and commitment of resources—such as time, personnel, and funding—to ensure that engagement initiatives are not only launched but maintained over the long term. Developing a culture where individuals are actively engaged in their work requires more than just initial efforts; it necessitates a continuous approach to reinforce and expand those efforts, thereby embedding engagement into the organization's fabric.

Sustainability ensures that the strategies and practices established to foster engagement continue to evolve and adapt to changing circumstances and feedback. This continuous commitment allows for the growth of an environment where employees feel valued and motivated, thus leading to improved performance and job satisfaction over time.