Which approach emphasizes problem solving by thoroughly analyzing underlying causes instead of surface-level symptoms?

The approach that focuses on problem solving by thoroughly analyzing underlying causes is Root Cause Analysis. This methodology is designed to identify the fundamental issues that lead to problems, rather than merely addressing the symptoms that are often more visible. By understanding the root causes, organizations can implement more effective solutions that prevent recurrence, leading to long-term improvements rather than temporary fixes.

Root Cause Analysis is particularly valuable in environments where complex issues can arise, as it encourages a deep dive into various factors contributing to a problem. This analytical technique uses various tools and methods to systematically evaluate the situation, ensuring that the solutions developed address the real source of the issues at hand.

In contrast, the other approaches focus on different aspects of analysis and problem-solving. For example, Strategic Planning is more about defining long-term goals and the means to achieve them, while Diagnostic Assessment evaluates performance metrics but may not drill down to root causes. Cost-Benefit Analysis primarily looks at economic implications, comparing the expected costs against potential benefits without necessarily addressing the fundamental causes of issues.